Shipping Policy

Orders generally ship within 2 business days after the order is placed except for pre-orders, products on back order, and product release dates. Destination arrival may take anywhere between 2-7 business days nationwide.

For International orders and orders outside the continental United States (ie: Hawaii, Alaska), please email us at sales@thevinyldead.com for a quote.

The Vinyl Dead ships all Domestic packages via FedEx or USPS (using Standard Delivery), which provides reliable delivery and package tracking information for all shipments. International orders ship via USPS Global Priority Mail (7-14 business days, not counting clearing your country's customs which can take up to 60 days). 
Upon shipping your order, we will provide a tracking number for your reference.

Free Shipping

We offer free shipping on all orders within the USA that are over $100 (not including sales tax). This offer cannot be combined with any other coupons. For Free shipping we use FedEx Ground, which would take around 2-7 days to arrive at your door. For additional questions please contact us.

Delivery Issues

In the case of shortages, damage or other issues related to the delivery of your order, you must make any claims within five (5) days after receipt of merchandise. You may contact us at sales@thevinyldead.com or  call 1-619-940-4155 to begin your claim. The Vinyl Dead will work to resolve the issue promptly.

Customs Requirements For International Orders

International customers are responsible for all customs duties and taxes assessed by their country’s customs agencies. We will provide a commercial invoice with all international shipments that represents the full value of the inventory purchased. We cannot mark any international shipments as “gifts”. The Vinyl Dead will not accept returns resulting from an international customer’s refusal to pay their customs duties, so please be sure you’re aware of your respective country’s requirements before placing your order. Please be aware that products shipped internationally may be inspected on arrival at port for customs purposes and as such The Vinyl Dead cannot guarantee that packaging will be free of signs of tampering.

Payment

We accept Paypal and all major credit cards via Paypal (including American Express, Discover, Master Card and Visa). The Vinyl Dead must receive full payment for an order before processing an order.

Sales Tax

Retail orders shipping to addresses within the state of California will automatically be charged the applicable CA sales tax, which may fluctuate between counties and municipalities.

Shipping Offers Disclaimer

Any shipping offers extended by The Vinyl Dead are offered in our sole discretion and may be discontinued at any time. Any such offers exclude any and all associated costs that may be collectable on the consumer’s end, e.g., customs, import duties, etc.